Posted in: Forums > Suggest a Feature
Thu, 15 Sep '11 @ 7:38 AMDan,Our needs have been established and in use on BaseCamp and ActiveCollab (as well as others) for years. If you send an email out from a particular ticket, to-do, project, etc. the client response should connect back to it. Right now the responses do get picked up but just dropped in on the contact which is not intuitive or helpful. I would like my staff to be able to use WorkETC for email both incoming and outgoing. Ideally the client doesn't even need a unique email for my production members (ActiveCollab does this quite well). That way it helps ensure that both production and the client(s) are using the system exclusively rather than email via Outlook or webmail, WorkETC., and phone. There are most definitely ways to add features beyond that but I think just adding this ability would vastly improve WorkETC.I hope that helps clarify my initial thoughts.~Mike
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