iphone app broken

Tue, 14 Feb '12 @ 3:18 PM

I have the worketc iphone app on my iphone.
When I click it it goes to the logo and looks like its loading, then I'm back at my iphone desktop: WORKetc won't load.

I think I may have got it to work originally (though this may have been on my ipad).

I've tried uninstalling and reinstalling.

I have an iphone 4s running the latest ios.

What am I missing?

Steve

@WORKetc_Support

Wed, 15 Feb '12 @ 4:52 AM

Hi Dallas

can you try accessing the mobile version on your computer - companyname.worketc.com/mobile - or via your iphone browser?

Steve

Dallas

Search Engineer

Wed, 15 Feb '12 @ 1:27 PM

Yes, I can. on mobile. Maybe this is all I've ever done before actually, now I am signed in. I think I have changed my email since I first used it.
I tried using the app after I had signed in in case it was a password issue but same problem as before

Thanks

Dallas

Search Engineer

Fri, 2 Mar '12 @ 4:30 PM

Hi, My iphone app is still totally non responsive.
It goes to the intro screen instantly but then turns off a second or so later.
The mobile version of the website companyname.worketc.com/mobile works fine in safari
Any ideas?

Dallas

Search Engineer

Sat, 3 Mar '12 @ 7:31 PM

I suspect the cause of my problem may be that I change my WORKetc domain early on, and its trying to log in using the old domain, and thus not finding it.
I've tried deleting the app from my phone and re-adding it without success.
I did get it to work fine on my ipad.

iphone app broken

Hello anonymous visitor!