Veetro Web Service Methods
Click here for a complete list of operations.
FindOrCreateSupportCaseType
[Permission: Employee]
Attempts to resolve a SupportCaseType by SupportCaseTypeID, then by Name. If it doesn't exist, a new one will be created.
Test
To test the operation using the HTTP POST protocol, click the 'Invoke' button.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /xml HTTP/1.1 Host: admin.worketc.com Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "http://schema.veetro.com/FindOrCreateSupportCaseType" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <FindOrCreateSupportCaseType xmlns="http://schema.veetro.com"> <SupportCaseTypeID>string</SupportCaseTypeID> <Name>string</Name> </FindOrCreateSupportCaseType> </soap:Body> </soap:Envelope>
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <FindOrCreateSupportCaseTypeResponse xmlns="http://schema.veetro.com"> <FindOrCreateSupportCaseTypeResult> <SupportCaseTypeID>int</SupportCaseTypeID> <Name>string</Name> <IncludeInCustomerPortal>boolean</IncludeInCustomerPortal> <Delete>boolean</Delete> <RemoveParentLinks>boolean</RemoveParentLinks> </FindOrCreateSupportCaseTypeResult> </FindOrCreateSupportCaseTypeResponse> </soap:Body> </soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /xml HTTP/1.1 Host: admin.worketc.com Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <FindOrCreateSupportCaseType xmlns="http://schema.veetro.com"> <SupportCaseTypeID>string</SupportCaseTypeID> <Name>string</Name> </FindOrCreateSupportCaseType> </soap12:Body> </soap12:Envelope>
HTTP/1.1 200 OK Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <FindOrCreateSupportCaseTypeResponse xmlns="http://schema.veetro.com"> <FindOrCreateSupportCaseTypeResult> <SupportCaseTypeID>int</SupportCaseTypeID> <Name>string</Name> <IncludeInCustomerPortal>boolean</IncludeInCustomerPortal> <Delete>boolean</Delete> <RemoveParentLinks>boolean</RemoveParentLinks> </FindOrCreateSupportCaseTypeResult> </FindOrCreateSupportCaseTypeResponse> </soap12:Body> </soap12:Envelope>
HTTP GET
The following is a sample HTTP GET request and response. The placeholders shown need to be replaced with actual values.
GET /xml/FindOrCreateSupportCaseType?SupportCaseTypeID=string&Name=string HTTP/1.1 Host: admin.worketc.com
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <SupportCaseType xmlns="http://schema.veetro.com"> <SupportCaseTypeID>int</SupportCaseTypeID> <Name>string</Name> <IncludeInCustomerPortal>boolean</IncludeInCustomerPortal> <Delete>boolean</Delete> <RemoveParentLinks>boolean</RemoveParentLinks> </SupportCaseType>
HTTP POST
The following is a sample HTTP POST request and response. The placeholders shown need to be replaced with actual values.
POST /xml/FindOrCreateSupportCaseType HTTP/1.1 Host: admin.worketc.com Content-Type: application/x-www-form-urlencoded Content-Length: length SupportCaseTypeID=string&Name=string
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <SupportCaseType xmlns="http://schema.veetro.com"> <SupportCaseTypeID>int</SupportCaseTypeID> <Name>string</Name> <IncludeInCustomerPortal>boolean</IncludeInCustomerPortal> <Delete>boolean</Delete> <RemoveParentLinks>boolean</RemoveParentLinks> </SupportCaseType>