Email Dropbox Functionality Questions

How to Set Up Your Email Dropbox#275: By creating an email dropbox and forwarding all emails to it, WORKetc can create support tickets out of incoming emails, and all communications with a contact that are forwarded to this dropbox will appear on their profile. Enable the dropbox by inputting the email into your Support E-mail address under Customer Support Settings and enabling POP3 E-mail management.
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Email Dropbox FunctionalityEmail Management
Setting Up General Correspondence#27600:01:40: After setting up your dropbox, all incoming emails to WORKetc will create support tickets. If you would like to have support tickets only created when emails are sent to your actual business support email, enabling General Correspondence and putting your support email into your customer support settings will override this behavior.
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Email Dropbox FunctionalityEmail Management
How to Create New Entries via the Email Dropbox#278: You can send an email to your Email Dropbox to create Projects, Tasks, Events, Support Cases, and Expenses using specific tags and codes.
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Email Dropbox FunctionalityEmail Management
How to Update Records in WORK[etc] with the Email Dropbox#277: BBC your email dropbox to store emails sent to contacts in WORKetc on the contact's profile. Set an email as a comment on a project, toDo, support case, or other item by including the ''item code'' in the subject line.
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Email ManagementEmail Dropbox Functionality
Mounting your email dropbox within your email client#15400:01:11: How do you mount your email dropbox as as a drive within your email client? How do you bring over the emails you want in WORKetc to your email dropbox?
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