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Google Apps Integration Questions
Setting up WORKetc with Google Apps#16
To use the WORKetc Google Apps Email integration you must first link your Google Apps and WORKetc accounts using the same email. You can then add WORKetc to your Google Apps dashboard and authorize.
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Using the WORKetc Google Apps Email Gadget#17
The Gmail Gadget will load relevant contextual data based on the email sender. You can attach an email to the loaded WORKetc contact, or a WORKetc activity. Or create a new activity using the information in the email.
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How to Setup Primary and Secondary Domains with Google Apps#167
If you use secondary domains in your Google Apps account, WORK[etc] can be configured to recognize these also.
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How Does the Filtering Work on the Google Apps Email Gadget?#42
When receiving an email, the Gmail Gadget will filter items and select a WORK[etc] contact based on the email sender. If the sender is another employee, the system will filter items based on the first non employee it can find.
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Troubleshooting: Common fixes for issues with Google Apps Email Gadget#192
If you have issues with the WORKetc Google Apps Email Gadget. It's probably due to the fact that you're not logged in to the same email address for both Google Apps Email and WORK[etc]. To fix, you'll need to log out of both, clear cookies and then log back in. In addition, you may have also misspelled your domain in "Settings" --> "Manage My Account"--> "Apps Integration". Go there to fix.
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Troubleshooting: Cannot Access "All Mail"#302
You may see this error in the Google Apps Email Gadget occasionally
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How to Remove the WORK[etc] Google Apps Email Gadget from Your Domain#304
Go to "Settings" > "Apps & Integrations" and click Disable. Then go to your Google Apps Console. Then go to the Dashboard and click "Settings" next to WORK[etc]. Finally, scroll down and press delete
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