WORK[etc] Web App Blog

Updated Opportunities and Leads

The "leads and opportunities" tab has been re-loaded into the new WORKetc tabbed interface, allowing for fast switching between views.

1. Change the interface language to match the terminology of your business.  Leads can now be called Opportunities, Ideas or whatever you choose.  This sounds like an inconsequential change, but over the years we've had so many requests from people that were more comfortable calling Leads as Opportunities (and of course, vice versa).
2. Customize the "Leads" view by turning on or off column data and choose to view custom fields on the table as as well.
3. Quick Edit a "Sales Leads" on screen without having to navigate to a new page.

Expanded Permissions

• Greater control over access to modules, including a new 'view-only' setting
• Introduction of Work Groups to WORKetc, allowing you to create groups of people and assign them the same permission set.  This will be expanded later this month to include Work Groups in contact pickers.  For example, you'll be able to assign groups of people to a project, rather than select them individually.

Saved Views (or slice & dice your data)

• Create complex searches and then save that search for easy access.  Saved views are instantly updated as your data changes.
• Use any number of variables to define your search such as tags, custom fields, location, invoice totals, product history, project status and more.
• Export that data as standard CSV for use in other applications
  

Custom Field Groups

• Create custom field types from a number of new types including labels, date selection, product picker, selection menus, file upload and more.
• Assign Custom Field Groups to display inside of any WORKetc module including contacts, projects, support cases and more.
  

New User Guide

Also launching today is our new user-guide.  What we've been focussing on is how to make a manual meaningful, how to give it context. 

Most software manuals are incredibly dry, some might even be considered painful.  They tell you exactly how to do something, but rarely venture into why you would want to it in the first place.  So what we have focussed on is to explain the why of using a WORKetc feature, rather than just the how.  By providing relevant examples and scenarios, it is our goal to help you set your business up with WORKetc to better manage and grow.

Still to come...

• Sales Pipeline.  This is 100% complete, we're just staggering the rollouts to be safe.
  
• Xero Integration.  This is now with Xero for their final review and approval, expect this as soon as the end of this week. 
  
• Google Contacts 2-way sync. We're still testing the new sync algorithms but looking really positive.
  
• Quickbooks Desktop Integration.  This project reminds me why we don't develop for the desktop - so many installation issues.  We're making progress and are working on the final issue with carrying across line-item discounts.
• Outlook Add-in.  The contact sync we need to finish to release the beta of this is dependent on the Google Contact sync.