We've been working on a social-everything proof of concept recently, in collaboration with a firm that invented a powerful profile-matching algorithm. This platform can take incomplete details for a contact, run off to... | 12 comments | more >>
This is just a short post to announce that over the weekend we'll be seeding all 96 accounts that are on the beta program, with the new Tag system. Its' also a shorter post than normal as I've had my head buried in developing... | 0 comments | more >>
As soon as we've patched up one last little performance issues, we'll be pushing the latest release out to 25 21 lucky accounts for beta testing. I'm pretty confident there won't be many issues with this release as we've... | 76 comments | more >>
A friend in the mining industry once told me he was about to "drop a lazy million dollars on a property". I remember being put-off by his choice of words, thinking what right did that million dollars have... | 4 comments | more >>
After successful beta-testing, we’re pleased to announce our latest integration: automated two-way sync of your contacts between WORK[etc] and Google Contacts. What is Google Contacts Sync for WORK[etc]? The Google Contacts... | 2 comments | more >>
A weekly, if not daily, head-banging moment for me is always having to hold back on new development because we just don't have enough free cashflow to hire 10 more engineers right now. Everyday plays out the same battle... | 20 comments | more >>
Now available for beta-testing is the much awaited, automatic two-way sync between WORK[etc] Contacts and Gmail (Google) Contacts. This release is the very first step in WORK[etc] 's solution to the contact synch dilemma.... | 15 comments | more >>
Yes, this week is a new release week. We have a bunch of updates and changes going live for Friday including Sales Stages and Saved Filters. Read below for more... New Mobile Apps Are Live If you haven't heard already,... | 8 comments | more >>
UPDATE Nov 7: Both iPhone and Android mobile apps are now live. Sales leads will be added to Android by November 14 (already available on iPhone). Both apps will also be updated at the same time to allow for "keep me logged... | 8 comments | more >>
Daniel Barnett [2012-11-09] We are now taking beta registrations for the Outlook CRM Add-in! UPDATED: This is now out of Beta and full available with every account. And yes, it is a bit late, but I made a last minute... | 37 comments | more >>
We've been putting a whole lot of time and effort into making WORK[etc] fast. Not that it isn't already fast, it's just that it needs to be faster. A whole lot faster. For web and cloud apps to become fully mainstream,... | 9 comments | more >>
After a frantic 10 week development cycle, it is pretty awesome to today announce that the new WORK[etc] interface is now fully live, across all accounts, and in all countries. The release has been what I'm going to call... | 12 comments | more >>
This will be the fourth product road map we've made public. If you are new to WORK[etc], then please take a quick scan through the previous roadmaps (January 2011, September 2011 and January 2012). IMPORTANT NOTE: We... | 20 comments | more >>
We are all set to go with the new UX roll-out. We'll be switching over businesses that have registered for the beta come Monday, 23 July. There will be 3 batches, with the first on Monday and if all goes well, a second... | 11 comments | more >>
Everything we know about interface makeovers we've picked up from Simon Cowell. Take the before and after picture just to your left. Whereas once we too were scruffy hair, all smiles and a bit on the plodgey side, WORK[etc]... | 29 comments | more >>
So I've just trawled through 12 months of feedback from customers offering opinions around our web-app's user interface design. We have 69 people who've written in to say they love it, 88 people who say they hate it and... | 8 comments | more >>
I make a point of scheduling any meetings I need to do into a single morning every few weeks. Last Wednesday was that morning. The interesting thing about last Wednesday was 4 of the 6 people I met talked, completely... | 9 comments | more >>
Huge news. We now have the next beta release ready to go. We need 50 Xero users to sign up for it here. The form will stay open until Friday or until we've got 50 registrations. Priority will of course, be given to current... | 17 comments | more >>
Over the weekend we pushed out what is perhaps the biggest update to WORKetc since launching the original beta version. There is too much to cover here, so what I've done below is called out the highlights and included... | 22 comments | more >>
Part of the impending Sales and CRM update is the inclusion of a new sales pipeline report. For those new to the concept of a Sales Pipeline or Funnel, it is a chart that provides for a visual representation of your entire... | 8 comments | more >>
Long time readers of this blog already know that we're teetering on the edge of a major release. The first part of this release includes both new modules and improved tools: - Improved Custom Fields - Saved Views... | 4 comments | more >>
An incredibly powerful inclusion in this mammoth release we're working up to is the new custom fields tool. WORKetc has had custom fields for a long time, but their heritage was hack-like; they just always felt like they've... | 9 comments | more >>
This will the third product road map we've made public. The first two roadmaps (January 2011 and September 2011) give some interesting insight into just how far we've actually come these last 12 months. Our roadmap is... | 13 comments | more >>
Daniel Barnett [2012-02-13] UPDATE: We're now taking registrations for the beta A really cool part of this mammoth update we're prepping is the new data grid (table) tool. Currently WORKetc dictates how you see your data.... | 17 comments | more >>
Someone smart once told me that the first place business owners go to for advice is either their accountant or lawyer - ironically it was actually my accountant that told me this. It was this bit of advice ultimately behind... | 39 comments | more >>
Daniel Barnett [2012-02-13] UPDATE: We're now taking registrations for the beta We have a lot of updates in development and as luck would have it, it seems they’ll all be out in the same week. So rather than breaking... | 10 comments | more >>
**Update - Now Live** We are close (as in this coming week) to making available the new web forms tool for WORKetc. Web forms are a critical part of WORKetc, enabling a link between your web site, getting information... | 10 comments | more >>
January's Roadmap Back in January we released our first public and fluid roadmap. For the majority it was really well received however we did have some (now ex) customers who tried to turn the post into ammunition to push... | 11 comments | more >>
Faster search, across all of WORKetc.Until yesterday, search in WORKetc used to be horrible. So much so that people (including myself) just stopped using it and eventually completely forgot it was there. Part of the problem... | 9 comments | more >>
It seems like just yesterday (it was) that I was complaining about Apple taking its time to approve our App and because of this the WORKetc blog wasn't updated for a few weeks. Steve Jobs (obviously ...) keeps an eye on... | 15 comments | more >>
Android App - get it now Continuing our mobile device roll-out, the WORKetc Native Android App (beta) can now be downloaded from the Android Marketplace. Simply search for WORKetc from the Marketplace App on your Android... | 5 comments | more >>
Big news, mobile WORKetc beta 1 is now ready. From today a fully optimized mobile version of WORKetc is available for access on all web-enabled mobile phones. Firstly, just to recap on our mobile strategy: - Today:... | 22 comments | more >>
That's right, we've (finally) pushed Google Docs integration through to public beta as well as improvements to the File Attachment tool. Here's the low-down on everything Docs. What is Google Docs, Why Use It? Google... | 6 comments | more >>
I have a lot of ideas ... all the time. The more coffee I drink, the more ideas I have. And they come at the most inopportune times; In the shower, trying to get off to sleep, waiting for the next wave and again in the... | 11 comments | more >>
Mobile Update Possibly by the end of next week we'll be making available the first mobile beta - it will be generic mobile web interface and include contacts, calendar, timesheets and ToDo's. As a reminder, this is our... | 14 comments | more >>
From 10,000 feet WORKetc has a very simple workflow which is useful to every single business on the planet: - Get the customer - Deliver to the customer - Bill the customer - Keep the customer - Repeat (and repeat... | 14 comments | more >>
Ok, well it isn't finished yet (not even at beta!) but I thought I'd share some screen grabs from both Android and iOS. We're making rapid progress... We're obviously stripping the functionality right back for the mobile... | 32 comments | more >>
The Google Apps Email Gadget is now available for public testing. Read about the Gadget here. How to set up the Gadget and link your Gmail account. | 9 comments | more >>
Following our launch on the Google Marketplace, we'll be rolling out a number of tighter integration projects between WORKetc and Google Apps. The first of these is a Google Email Contextual Gadget. Essentially an Email... | 13 comments | more >>
Over the last fortnight we've rolled out a bunch of small, but kinda cool improvements. Here's a brief run down. Help GlyphsThroughout the WORKetc interface, you'll start to see little question mark icons next to input... | 2 comments | more >>
As we pick up momentum with our development schedule, the public release of the new calendar, timesheet, project management and help desk components is almost upon us. So if you haven’t done so already, I definitely recommend... | 5 comments | more >>
Late last week we successfully rolled out a fundamental change to the e-mail system that powers WORKetc. This is big news as it allows us to not only improve end-recipient deliverability, but also include a bunch of cool... | 8 comments | more >>
I’ve made a number of references in this blog, on the community forums and privately to many about a planned price increase for WORKetc. Universally it has been met with encouragement which surprises; I’d been bracing for... | 10 comments | more >>
Late last year I tentatively started announcing roadmaps for WORKetc. I say tentatively for a few reasons: - We keep a mostly fluid development plan as WORKetc is wide and deep; a full range of business management tools... | 5 comments | more >>
Over the next few days Simon will be making available the new time tracking beta (I'll update this post and Twitter when we set it live). Also attached to this release is an update to the look and feel of the calendar.... | 11 comments | more >>
What we're working on.... right now. Moving straight along with our development schedule is the new Calendar and Timesheet tools. Here's a sneak preview of how the new Calendar design is looking: And a Balsamiq Mockup... | 4 comments | more >>
Updated - Sun 7 Nov 2010: All accounts can now turn on the project management beta by selecting the option from the side bar: Please use this forum to discuss the new beta.... - - - - - - - - - - - - - - - - - - -... | 11 comments | more >>
Today we’ve moved the new Contacts and Interface tools out of beta and into the main WORKetc release. I believe that most of our customers have already made the switch to using the beta link, so this shouldn’t be too much... | 3 comments | more >>