We've been working on a social-everything proof of concept recently, in collaboration with a firm that invented a powerful profile-matching algorithm. This platform can take incomplete details for a contact, run off to... | 12 comments | more >>
A weekly, if not daily, head-banging moment for me is always having to hold back on new development because we just don't have enough free cashflow to hire 10 more engineers right now. Everyday plays out the same battle... | 20 comments | more >>
Daniel Barnett [2012-11-09] We are now taking beta registrations for the Outlook CRM Add-in! UPDATED: This is now out of Beta and full available with every account. And yes, it is a bit late, but I made a last minute... | 37 comments | more >>
After a frantic 10 week development cycle, it is pretty awesome to today announce that the new WORK[etc] interface is now fully live, across all accounts, and in all countries. The release has been what I'm going to call... | 12 comments | more >>
This will be the fourth product road map we've made public. If you are new to WORK[etc], then please take a quick scan through the previous roadmaps (January 2011, September 2011 and January 2012). IMPORTANT NOTE: We... | 20 comments | more >>
Everything we know about interface makeovers we've picked up from Simon Cowell. Take the before and after picture just to your left. Whereas once we too were scruffy hair, all smiles and a bit on the plodgey side, WORK[etc]... | 29 comments | more >>
So I've just trawled through 12 months of feedback from customers offering opinions around our web-app's user interface design. We have 69 people who've written in to say they love it, 88 people who say they hate it and... | 8 comments | more >>
Over the weekend we pushed out what is perhaps the biggest update to WORKetc since launching the original beta version. There is too much to cover here, so what I've done below is called out the highlights and included... | 22 comments | more >>
Long time readers of this blog already know that we're teetering on the edge of a major release. The first part of this release includes both new modules and improved tools: - Improved Custom Fields - Saved Views... | 4 comments | more >>
An incredibly powerful inclusion in this mammoth release we're working up to is the new custom fields tool. WORKetc has had custom fields for a long time, but their heritage was hack-like; they just always felt like they've... | 9 comments | more >>
This will the third product road map we've made public. The first two roadmaps (January 2011 and September 2011) give some interesting insight into just how far we've actually come these last 12 months. Our roadmap is... | 13 comments | more >>
January's Roadmap Back in January we released our first public and fluid roadmap. For the majority it was really well received however we did have some (now ex) customers who tried to turn the post into ammunition to push... | 11 comments | more >>
Big news, mobile WORKetc beta 1 is now ready. From today a fully optimized mobile version of WORKetc is available for access on all web-enabled mobile phones. Firstly, just to recap on our mobile strategy: - Today:... | 22 comments | more >>
Debugging our iPhone App with Evernote At WORKetc we have an informal policy of always using images to describe bugs and user interface issues. Obviously a picture is worth a thousand words but more importantly with a... | 3 comments | more >>
It is pretty simple really. I know when WORKetc sucks when I suddenly find myself no longer using it and instead reverting to the old ways of doing things - which for me means a lot of email. Not many people realize the... | 6 comments | more >>
As we pick up momentum with our development schedule, the public release of the new calendar, timesheet, project management and help desk components is almost upon us. So if you haven’t done so already, I definitely recommend... | 5 comments | more >>
Late last year I tentatively started announcing roadmaps for WORKetc. I say tentatively for a few reasons: - We keep a mostly fluid development plan as WORKetc is wide and deep; a full range of business management tools... | 5 comments | more >>
WORKetc gets better because of user suggestions and feature request. We know that first hand - a lot of recent improvements to the product have come about specifically from suggestions and requests. We read every email,... | 4 comments | more >>